At Sawgrass Armament, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting our website, contacting us, or making a purchase. By using our services, you consent to the practices described in this policy
Information We Collect
We collect personal information that helps us process orders, provide customer support, and comply with federal firearm laws. The types of information we may collect include:
- Personal details: Name, address, phone number, and email address.
- Order information: Purchase history, shipping details, and payment preferences.
- FFL transfer details: Federal Firearms License information and identification documents when applicable.
- Communications: Any messages or inquiries you send via our contact forms, phone, or email.
We do not collect or store full payment card details on our servers. Payment transactions are processed through secure, encrypted systems provided by trusted third-party payment processors.
How We Use Your Information
The information we collect is used to:
- Process and fulfill orders.
- Communicate order updates or respond to questions.
- Verify eligibility for firearm purchases and transfers.
- Schedule appointments or gunsmithing services.
- Maintain records required by federal and state firearm laws.
- Improve our website, services, and customer experience.
We do not sell, rent, or share your personal information with unrelated third parties for marketing purposes.
Information Sharing and Disclosure
We only share customer information when it is required to complete an order or comply with legal obligations. This may include sharing limited data with:
- FFL dealers involved in firearm transfers.
- Shipping carriers to deliver your order.
- Law enforcement or regulatory agencies as required by law.
All shared information is handled securely and only to the extent necessary to complete the service or legal requirement.
Data Protection and Security
We use secure technology to safeguard your information against unauthorized access or misuse. Our website uses SSL (Secure Socket Layer) encryption, and we follow strict data handling practices to protect all stored customer data.
Although we take security seriously, no online system can guarantee complete protection. By using our site, you acknowledge this inherent risk and agree that Sawgrass Armament cannot be held liable for breaches beyond our reasonable control.
Cookies and Website Tracking
Our website may use cookies to enhance browsing and improve user experience. Cookies are small files stored on your device that help remember preferences and track performance. You can disable cookies through your browser settings, but doing so may affect site functionality.
Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request corrections to inaccurate information.
- Request deletion of personal data, where applicable.
- Withdraw consent for communications or marketing emails at any time.
To make a request, contact us at jason@sawgrassarmament.com.
Data Retention
We retain customer data only as long as necessary to fulfill legal and operational obligations. Firearm-related transactions are stored in compliance with ATF regulations and may not be deleted immediately upon request due to federal recordkeeping requirements.
Third-Party Links
Our website may contain links to external sites. Sawgrass Armament is not responsible for the content, security, or privacy practices of those sites. We recommend reviewing their privacy policies before sharing personal information.
Policy Updates
We may revise this Privacy Policy as needed to reflect changes in regulations or business operations. Updated versions will be posted on our website with the effective date shown. Continued use of our site after updates constitutes acceptance of the new terms.